
A 16kW heat pump and a horizontal cylinder
in Walton-on-Thames
A Samsung 16kW high temperature unit on the patio, and a 300-litre cylinder laid on its side in the loft, where there was floor space but not the height.
- Our own job, photographed on the day
- Free survey and a fixed written price
- MCS certified, NICEIC approved electrics
Accredited, and fitting the brands you know











We installed a Samsung 16kW high temperature heat pump in Walton-on-Thames KT12 with a 300-litre horizontal Tempest unvented cylinder in the loft, chosen because the loft was too low for an upright one. A 50-litre buffer, a Hive thermostat and anti-freeze valves complete the system.
The size came from a detailed heat loss assessment, and the unit carries Samsung's 7-year warranty.
How the job was done
Step by step, in the photographs taken on site.
-
1On the patio, on its own feet
The outdoor unit stands on anti-vibration feet on the rear patio, with the isolator on the wall beside it and a short run into the house.
-
2A cylinder lying down in the loft
The loft had the floor space for a 300-litre cylinder but not the height, so it is a horizontal one. It gives a large family's worth of hot water, with the buffer standing beside it.
Every photograph from the job
3 photographs, no faces, nothing staged.



Thinking about a heat pump?
What this job involved, applied to your own house.
Air source heat pumps
Whole-house heating with the £7,500 grant
Air source heat pumpsWhat a heat pump costs
Ten real quotations, before and after the grant
What a heat pump costsHeat pump or air conditioning?
Which one a house actually needs
Heat pump or air conditioning?Air-to-air heat pumps
Heats and cools, room by room
Air-to-air heat pumpsWalton-on-Thames KT12: questions about this job
Where should a heat pump not go?
Not facing glass, not boxed into a corner that reflects the fan noise, not where the defrost water will freeze on a path, and not closer to the boundary than the permitted development rules allow.
Do you work in Surrey?
Yes, including Walton-on-Thames, Kingston and Epsom.
More of our finished work
Other jobs we have photographed. Tap one for the project.
Air conditioning
N11
New Southgate
Daikin multi-split condenser
Wall-mounted on brackets rather than stood on the ground, which is usually what a narrow side return leaves you, and the refrigerant lines dropped in a single trunked run.
Read the case study
Heat pump and solar
N21
Winchmore Hill
Air source heat pump with roof-mounted solar
The panels sit across the rear pitch and the heat pump at the side of the house, which is the pairing that lets the pump run on its own generation through the middle of the day.
Read the case study
Heat pump
N22
Wood Green
Samsung monobloc air source heat pump
Stood on a levelled base built up out of the border rather than on soil, so the feet stay out of standing water and the unit does not settle out of level over a winter.
Read the case study
Heat pump
EN3
Enfield
Samsung monobloc air source heat pump
Set tight against the flank wall on anti-vibration feet, where it takes up none of the usable garden and the pipe run to the cylinder stays short.
Read the case study
Heat pump
EN3
Enfield
Vaillant aroTHERM plus 7 kW air source heat pump
Stood on rubber anti-vibration blocks on the existing patio slabs rather than on a new base, against the rear fence and beside the drainage the house already had.
Read the case study
Heat pump, solar and battery
N15
Tottenham
Air source heat pump with solar and battery storage
The whole electrical side on one wall: inverter, battery modules and every isolator in reach, with the conduit dressed in straight runs so a fault years from now can be traced without stripping the wall.
Read the case study
Solar and battery
NW2
Cricklewood
Solar panels on ballasted frames, flat roof
Low-tilt frames standing on the pebble finish of a new-build flat roof and held down by weight, so nothing is fixed through the waterproofing, with a clear strip left along the parapet to walk and work from.
Read the case study
Heat pump
NW1
Camden
Samsung monobloc air source heat pump
Levelled on packers on an existing tiled patio rather than bolted through it, so the tiling stays intact and the unit still sits dead flat.
Read the case study
Heat pump
N12
North Finchley
Samsung Gen 7 12kW high temperature heat pump
On wall brackets on the side of the house, clear of the ground, which keeps the side passage usable and the coil away from leaves and splashback.
Read the case study
Heat pump
EN4
Barnet
Cascade pair of air source heat pumps
Two machines in cascade on a flat roof, flow and return in insulated copper with isolating valves on each leg, so one can be shut down and worked on while the other keeps the building warm.
Read the case study
Book a free heat pump survey
We measure every room, calculate the heat loss, check the radiators and the space for a cylinder, and send a written price with the grant already taken off. No cost and no obligation.
Monday to Friday 9am to 7pm, Saturday 10am to 3pm, Sunday closed
Page updated