
A heat pump for the house
and the annex, in South Croydon
A Samsung Gen 7 12kW designed for a house under renovation, two heating zones, and a granny annex brought onto the same system.
- Our own job, photographed on the day
- Free survey and a fixed written price
- MCS certified, NICEIC approved electrics
Accredited, and fitting the brands you know











We installed a Samsung Gen 7 12kW heat pump in a South Croydon CR2 home under renovation, with a 250-litre Samsung Joule cylinder in a plant room in the utility. Underfloor heating on the ground floor and radiators upstairs run as two zones, and the granny annex is now on the same system.
The design took account of the external wall insulation planned for the house, so the heat pump is sized for the house as it will be, not as it was.
How the job was done
Step by step, in the photographs taken on site.
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1
Designed for the house after the works
The heat loss survey included the planned external wall insulation, the new underfloor heating and the upgraded radiators, so the heat pump was sized for the finished house.
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2Short run to the plant room
The outdoor unit went on an existing concrete base within five metres of the cylinder, with the isolator on the house wall where it can be reached without walking past the unit.
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3The annex joined up
The granny annex, previously separate, is now part of the main heating system, so one heat pump serves the whole property.
Thinking about a heat pump?
What this job involved, applied to your own house.
Air source heat pumps
Whole-house heating with the £7,500 grant
Air source heat pumpsWhat a heat pump costs
Ten real quotations, before and after the grant
What a heat pump costsHeat pump or air conditioning?
Which one a house actually needs
Heat pump or air conditioning?Air-to-air heat pumps
Heats and cools, room by room
Air-to-air heat pumpsSouth Croydon CR2: questions about this job
Can one heat pump heat a house and an annex?
Yes, if it is sized for both and the annex is on its own zone. The survey checks the heat loss of both before sizing.
Should I insulate before fitting a heat pump?
If insulation is planned, the heat pump should be sized for the house after it, as here. Otherwise you pay for capacity you will not need.
More of our finished work
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Book a free heat pump survey
We measure every room, calculate the heat loss, check the radiators and the space for a cylinder, and send a written price with the grant already taken off. No cost and no obligation.
Monday to Friday 9am to 7pm, Saturday 10am to 3pm, Sunday closed
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