Air conditioning installation in progress at a London property, with pipework being run to the outdoor unit

Shop and showroom
air conditioning

A retail unit has a problem no office has: the door is open, deliberately, because a shut door costs footfall. Everything about sizing a shop system follows from that one decision.

  • Free survey and heat load calculation on jobs over 5,000 pounds
  • Quote split into plant, install, electrics and out-of-hours
  • Out of hours fitting where the business cannot close

Brands we work with

DaikinMitsubishi ElectricSamsungBoschVaillant

A shop with its door open all day can easily double its cooling load compared with the same unit closed up, so retail systems are sized with the open door assumed rather than ignored. Expect 2,250 to 6,800 pounds for a typical small London retail unit.

The alternative, and it is often the cheaper one, is an air curtain over the door plus a smaller cooling system behind it.

What makes a shop different

Shops and retail: what drives the load
SourceWhat it contributesWhy it matters
The open doorContinuous exchange with outside air, all dayDoubles the effective load. Design for it or fit an air curtain
Shopfront glazingLarge south or west glass is a solar oven by 3pmFilm or blinds are far cheaper than the extra kilowatts
LightingDisplay and accent lighting is real heat, and it is on all dayOlder halogen display lighting is the worst offender
CustomersLoad rises exactly when it is hottest outsideSaturday afternoon is the design condition, not Tuesday morning
The shopfront itselfWhat you are allowed to put on the outsideConservation area and listed frontages restrict this hard

Where the outdoor unit is allowed to go

This is the constraint that decides most retail jobs in London, and it is worth resolving before anything else. On a high street inside a conservation area, and most London high streets are, a unit on the front elevation is very unlikely to get consent. On a listed frontage it will not.

That normally leaves the rear, a flat roof, or a light well, and each of those brings its own access question and its own pipe run. Where the rear is a shared service yard, the landlord's consent matters as much as the council's.

We check the conservation area boundary and the listing before quoting, because the answer changes the price more than the choice of equipment does.

Air curtains, and when they are the right answer

An air curtain is a fan above the door that pushes a sheet of air downwards, separating inside from outside without a physical barrier. It does not cool. What it does is stop the cooled air you have paid for walking out of the door.

In a small unit with a wide opening it is frequently the cheapest single improvement available, because it lets the cooling system be sized for the room rather than for the room plus the street. In a deep unit with a narrow door it matters less.

It is worth pricing both ways at survey. Sometimes the curtain plus a smaller system costs less than the larger system on its own, and it always costs less to run.

Fitting without shutting the shop

Most retail installations we do happen before opening, after closing, or on the quietest day of the week. The disruptive part, which is core drilling and any chasing, is a few hours rather than days.

If the unit is in a shopping centre or a managed parade there will be a permit to work and agreed hours, and getting that in place is usually the longest lead time on the job. It is worth starting it the day the quote is accepted.

What a retail system costs

Quoted from a heat load calculation and a drawing rather than a price list. The indicative figures below come from the same model as the rest of the site: the base for the number of indoor units, plus the cassette uplift where the ceiling takes one.

Shops and retail: indicative installed prices
ScopeUsual systemIndicative price
Small unit, one open space1 to 2 wall units or cassettes£2,250 to £6,800
Unit with a stockroom or office behind2 to 3 indoor units£4,700 to £10,200
Air curtain over the entranceFitted with the systemQuoted at survey
Showroom with large glazingSized from the glazing, not the floorFrom heat load and drawing
Maintenance, per unitBasic contract, one visit a yearFrom £95 plus VAT

Every figure on this site is an estimate based on published UK market ranges and our own installation experience. It is not a quotation. The price you are given after the free survey is the price you pay.

Other commercial work

Shops and retail: common questions

Should we keep the shop door open with air conditioning running?

Commercially, most retailers say yes, and we are not going to argue with footfall data we have not seen. What matters is that the system is sized knowing the door is open, rather than being sized for a closed room and then blamed when it cannot cope.

An air curtain is the way to have both. It keeps the opening clear and cuts the air exchange substantially, so the cooling you have paid for stays in the shop.

Can we put the unit on the front of the shop?

Usually not. Most London high streets are inside conservation areas, where plant on a frontage facing a highway is very unlikely to be acceptable, and on a listed frontage it will not be permitted at all.

The rear, a flat roof or a light well are the normal answers. We check the boundary and the listing for the address before quoting. The rules are set out on the planning page.

How disruptive is the installation?

Less than most people expect. A single-unit retail installation is usually one day, and the genuinely noisy part is a couple of hours of core drilling. We work before opening or after closing where the shop cannot lose the trading time.

Do we need the landlord's permission?

On a commercial lease, almost certainly. The outdoor unit is attached to the building and that is an alteration. We prepare the drawing, specification, sound data and insurance the landlord or managing agent will ask for, at no charge.

Free survey and heat load calculation

Free on jobs over 5,000 pounds. You get a design drawing, a fixed price split into plant, installation, electrics and builders work, and a programme with the out-of-hours windows agreed before anyone starts.

Monday to Friday 9am to 7pm, Saturday 10am to 3pm, Sunday closed

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