# Samsung 16kW Heat Pump, Walton-on-Thames KT12

> A Samsung 16kW high temperature heat pump in Walton-on-Thames KT12, with a 300-litre cylinder laid on its side in a loft too low for an upright one.

*Climate Shield London — https://climateshieldlondon.co.uk/projects/samsung-heat-pump-walton-kt12/. Verbatim from the page; this is the same content, not a summary.*

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![The Samsung 16kW on anti-vibration feet on the patio.](https://climateshieldlondon.co.uk/assets/img/case/walton-kt12-01-960.webp)

# A 16kW heat pump and a horizontal cylinder in Walton-on-Thames

A Samsung 16kW high temperature unit on the patio, and a 300-litre cylinder laid on its side in the loft, where there was floor space but not the height.

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- Our own job, photographed on the day
- Free survey and a fixed written price
- MCS certified, NICEIC approved electrics

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We installed a Samsung 16kW high temperature heat pump in Walton-on-Thames KT12 with a 300-litre horizontal Tempest unvented cylinder in the loft, chosen because the loft was too low for an upright one. A 50-litre buffer, a Hive thermostat and anti-freeze valves complete the system.

The size came from a detailed heat loss assessment, and the unit carries Samsung's 7-year warranty.

## The job at a glance

Where

Walton-on-Thames KT12, Surrey

Heat pump

Samsung 16kW high temperature monobloc, R290

Hot water

Tempest 300-litre horizontal unvented cylinder

Also fitted

50-litre buffer, secondary pump, Hive thermostat, magnetic filter, anti-freeze valves

Warranty

7 years, Samsung

## How the job was done

Step by step, in the photographs taken on site.

1. ![The Samsung 16kW on anti-vibration feet on the patio.](https://climateshieldlondon.co.uk/assets/img/case/walton-kt12-01-960.webp)   1 On the patio, on its own feet The outdoor unit stands on anti-vibration feet on the rear patio, with the isolator on the wall beside it and a short run into the house.
2. ![The 300-litre cylinder lying horizontally in the loft, with the buffer beside it.](https://climateshieldlondon.co.uk/assets/img/case/walton-kt12-03-960.webp)   2 A cylinder lying down in the loft The loft had the floor space for a 300-litre cylinder but not the height, so it is a horizontal one. It gives a large family's worth of hot water, with the buffer standing beside it.

## Every photograph from the job

3 photographs, no faces, nothing staged.

![The Samsung 16kW on anti-vibration feet on the patio.](https://climateshieldlondon.co.uk/assets/img/case/walton-kt12-01-960.webp)

The Samsung 16kW on anti-vibration feet on the patio.

![The unit at the back of the house, with the isolator on the wall.](https://climateshieldlondon.co.uk/assets/img/case/walton-kt12-02-960.webp)

The unit at the back of the house, with the isolator on the wall.

![The 300-litre cylinder lying horizontally in the loft, with the buffer beside it.](https://climateshieldlondon.co.uk/assets/img/case/walton-kt12-03-960.webp)

The 300-litre cylinder lying horizontally in the loft, with the buffer beside it.

## Thinking about a heat pump?

What this job involved, applied to your own house.

[Air source heat pumpsWhole-house heating with the £7,500 grantAir source heat pumps](https://climateshieldlondon.co.uk/air-source-heat-pumps-london/) [What a heat pump costsTen real quotations, before and after the grantWhat a heat pump costs](https://climateshieldlondon.co.uk/heat-pump-cost-london/) [Heat pump or air conditioning?Which one a house actually needsHeat pump or air conditioning?](https://climateshieldlondon.co.uk/air-conditioning-vs-air-source-heat-pump/) [Air-to-air heat pumpsHeats and cools, room by roomAir-to-air heat pumps](https://climateshieldlondon.co.uk/air-to-air-heat-pump-london/)

## Walton-on-Thames KT12: questions about this job

### Where should a heat pump not go?

Not facing glass, not boxed into a corner that reflects the fan noise, not where the defrost water will freeze on a path, and not closer to the boundary than the permitted development rules allow.

### Do you work in Surrey?

Yes, including Walton-on-Thames, Kingston and Epsom.

## More of our finished work

Other jobs we have photographed. Tap one for the project.

[All 34 projects](https://climateshieldlondon.co.uk/projects/)

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## Book a free heat pump survey

We measure every room, calculate the heat loss, check the radiators and the space for a cylinder, and send a written price with the grant already taken off. No cost and no obligation.

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Page updated 24 September 2026
